The Kingman Fire Department has received Accredited Agency status with the Commission on Fire Accreditation International (CFAI) for meeting the criteria established through the CFAI’s voluntary self-assessment and accreditation program. Kingman Fire Department is one of more than 200 agencies to achieve Internationally Accredited Agency status with the CFAI and the Center for Public Safety Excellence, Inc. (CPSE) Kingman joins the ranks of only 10 other accredited agencies in Arizona and becomes the first for Mohave County.
CFAI is dedicated to assisting the fire and emergency service agencies throughout the world in achieving excellence through self-assessment and accreditation in order to provide continuous quality improvement and the enhancement of service delivery to their communities. The CFAI process is voluntary and provides an agency with an improvement model for assessing their service delivery and performance internally and then works with a team of peers from other agencies to evaluate their completed self-assessment.
Kingman Fire Chief, Jake Rhoades stated that the agency’s achievement of Accredited Agency status “demonstrates the commitment of the agency to provide the highest quality of service to our community.” Chief Rhoades also said, “We have also been able to use the Commission on Fire Accreditation International’s process as a proactive mechanism to plan for the future of this agency and locate areas where we can improve the quality of the services we provided.” “This process makes departments look deep into their strengths and weaknesses; we found areas of improvement, but were very satisfied with what we found in the positive section as well,” Rhoades added. This process started as soon as Chief Rhoades started 2 ½ years ago. “We could not have completed this process without the support of the City Manager, John Dougherty, the Mayor and City Council, City Staff and Departments that help support us every day. Our fire department personnel who make this fire department run were extremely instrumental in the successful completion of the process; the feel of family was echoed throughout from the on-site assessment team to the hearing committee.”