Dear Customer,

Our goal is to provide exceptional customer service that is prompt, courteous, and professional. Your opinion is important to us. Please take a moment to tell us if we are meeting our goal and how we may improve.

Thank You!

City of Kingman Customer Service Team

1. Which Department(s) did you contact?


2. What was the purpose of your contact?


3. Were you greeted promptly? (Choose One) Yes No

4. Were all your concerns addressed and resolved to your
    satisfaction? (Choose One) Yes No
        Comments:
       

5. Please describe your experience.


6. How can we improve City of Kingman's customer service?


7. If you want additional assistance, or would like to speak to a manager or supervisor about your visit/experience, please provide your name and phone number.
    NAME:
    DAYTIME PHONE NUMBER:

8. Are you a City of Kingman employee? (Choose One) Yes No
    Are you a City resident? (Choose One) Yes No

9. Additional Comments:

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