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Joe Clos - Director
jclos@cityofkingman.gov
(928) 753-8116

Gerry Delgado - Administrator
gdelgado@cityofkingman.gov
(928) 753-8709

Mission Statement

The mission of the City of Kingman Information Technology Department is to assist in the delivery of City services by managing and coordinating the use of information technology across the various City departments.

Major Services/Responsibilities

  • Maintain, upgrade and replace phone, computing and networking components as needed
  • Coordinate the use of common technologies between City departments
  • Investigate new technological opportunities on behalf of the City

We are dedicated to delivering professional service in a courteous manner to every department at the City of Kingman and to all residents.

New “Service Request” Launch on City Website

Phase 1 Rolls Out Today!
Post Date:07/08/2019 9:17 AM

The City launched a new online service request tool, today. This tool can be used on desktop computers, tablets and smart phones, and offers an easy-to-navigate design to submit service requests here: https://www.cityofkingman.gov/government/service-request

This form is not for reporting crimes, incidents, or medical emergencies currently in progress. If you witness a crime or medical emergency in progress please call 911.

The system includes a ticket system with unique online user accounts. Once submitted, requests are assigned to the specific departments listed, who will be handling the request. The City of Kingman is currently launching Phase 1 of this new tool, and will make updates and additions based on user feedback for future improvements that will include other departments where residents can submit requests. 

Users can make a new service request by selecting a topic in the dropdown menu, and submit photos with their requests.

This project furthers the city’s goal of creating a modern, centralized one-stop reporting system to increase customer service.

 

Service Request Launch WEB-min

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