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Text to 911 Now in the City of Kingman

Post Date:12/20/2019 9:02 AM

The City of Kingman Dispatch is pleased to announce that it is now capable of accepting 911 emergency text messages to our dispatch center. Text to 911 provides significant benefits to citizens, especially in cases when the caller cannot communicate verbally. For example, text to 911 will be very useful to the approximately 34 million Americans who are hard of hearing, deaf, or speech impaired. Text to 911 could also help in situations when a crime is in progress, the caller is facing domestic violence abuse, the caller is injured and cannot speak, or other scenarios.

How to text 911 in an emergency:

• Enter the numbers “911” in the “To” field

• The first text message to 911 should be brief and contain the location of the emergency and type of help needed

• Push the “Send” button

• Be prepared to answer questions and follow instructions from the 911-call taker

• Text in simple words – do not use abbreviations

• Keep text messages brief and concise

 

Below are a few things to know if you need to text 911:

• Text location information is not equal to current location technology

• As with all text messages, 911 messages can take longer to receive, can get out of order or may not be received

• Text to 911 is not available if you are roaming

• A text or data plan is required to place a text to 911

• If texting to 911 is not available in your area, or is temporarily unavailable, you will receive a message indicating that texting 911 is not available, and to contact 911 by other means

• Photos and videos cannot be sent to 911

• Text to 911 cannot include more than one person. Do not send your emergency text to anyone other than 911

Do not text and drive!

 

Dispatch Console

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