Finance Department

Tina Moline
Director
310 N Fourth St
Kingman, AZ 86401

Phone: (928) 753-5561
Fax: (928) 753-6867
Hrs: M-F 8:00am-5:00pm

Contact Us

Utility Payment Options

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Try Our New Automated Phone System

You can make a payment, check payment and billing history, and check your current balance.

(928) 753-8585

Available 5:00am-11:00pm, 7 days a week.

Please Note * The City of Kingman is NOT affiliated with the online payment processor Doxo. Please be aware that payments made through third parties are not processed until they arrive at our office.

Office Location

We are located at 310 N. 4th Street, Kingman, AZ 86401, and our normal business hours are Monday – Friday from 8:00 a.m. to 5:00 p.m. You can visit our office any time during these hours to make your payment.

Automatic Bank Draft (Auto Draft)

Auto draft allows you to pay your monthly utility bill without sending a check for your payment every month. After you sign up, your checking account will be electronically drafted each month for the amount of your bill. You will continue to receive your bill on a monthly basis. The bottom portion of the bill will have a statement that reads “bank draft”. The amount due shown on the bill will be drafted 14 days after the billing date. You simply need to deduct the amount of the bill from your bank record. Your bank statement will reflect the auto draft transfer as it does your other transactions.

Budget/Levelized Billing

After you have established a 12-month consumption history, you can apply for budget billing. The levelized billing will be based on an average of the past 12-months usage and any overage or shortage must be settled prior to the beginning of the next levelized billing cycle. The due date for all budget billing accounts carry the same due date as the regular cycle billing accounts.

Check or Money Order

We offer several ways of delivering your check or money order to us. You can mail it directly to our office at the location noted above, or you can place it in either of our drop box locations:

  • City Complex at 310 N. 4th St.
  • Unisource 2498 Airway Av.

Payments placed in our drop boxes after 8:00 a.m. will be processed the following business day. Please do not place cash in the drop box.

Credit Card

Credit card payments can be made by phone or by visiting our office. Our automated phone system is available 24/7 and can be accessed by calling (928) 753-8585. If you would like to make a payment with one of our customer service representatives directly, call (928) 753-5561 during normal business hours.

Utility Financial Assistance Programs

There are several agencies located within our community who provide utility financial assistance to help offset an eligible household’s water, sewer and sanitation costs.  Each agency has its own eligibility criteria.  For more information about these programs, please contact the agency directly:  

 

 Agency Name  Agency Address  Agency Phone Number
 Hilltop Foursquare Church  2215 Emerson Ave.  (928) 279-7720
 Praise Chapel  419 Harrison St.  (928) 753-1909
 St. Vincent De Paul  218 E. Beale St.  (928) 753-6449 or (928) 753-4399
 Salvation Army  1200 E. Andy Devine Ave.  (928) 753-5592 x 503
 WACOG
(assistance available between May 1st and Oct. 31st)
 208 N. 4th St.  (928) 753-6247 or (855) 433-4989

 

The list is current as of August 17, 2018.

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